Shipping policy
At Persephone's Purse, we are committed to providing fast and reliable shipping to our customers. Here’s everything you need to know about our shipping process.
Order Processing Times
- Standard Processing: Orders are typically processed and shipped within 2-3 business days after purchase.
- Actual Shipping Time: Most orders are shipped the same day or next business day after they are placed.
Business days are Monday through Friday, excluding holidays.
Shipping Options and Delivery Times
- Shipping rates and estimated delivery times are calculated at checkout based on your location and chosen shipping method.
- Once your order is shipped, you will receive a confirmation email with tracking information to monitor your delivery.
Shipping Destinations
We currently ship within the United States and its territories. If you are located outside these areas, please contact us at orders@persephonespurse.com to inquire about potential accommodations.
Lost or Delayed Packages
Once your order is shipped, it is in the care of the shipping carrier. If your package is lost, delayed, or damaged during transit, please reach out to the carrier directly using your tracking information. If you require additional assistance, contact us at orders@persephonespurse.com.
Additional Information
- Orders placed on weekends or holidays will be processed the following business day.
- During high-demand periods, such as holidays or sales, processing times may be slightly longer.
For any questions or concerns regarding your order, feel free to email us at orders@persephonespurse.com. We appreciate your support and look forward to serving you!